New Citizens Advice for the Royal Navy

Seafarers’ Advice & Information Line (SAIL) is the only Citizens Advice service dedicated to seafarers across the UK.

SAIL can now give free advice to serving and veteran Royal Navy and Royal Marines, and their partners. We can also help ex-partners of seafarers when they’re caring for the children of a seafarer. Advice is given by phone, email or letter. All advice is free, fast and confidential.

SAIL can give advice on all of these and many more:

  • Benefits
  • Debts and money problems
  • Housing
  • Employment
  • Maritime charity grants
  • Consumer
  • Family-related issues
  • Immigration
  • Pensions

All SAIL’s advisers are professional and fully trained, and used to dealing with seafarers so know the problems that can be faced. SAIL is independent from the government, and from the Royal Navy and Royal Marines.

There are various ways to get advice. You can contact a SAIL adviser in any of these ways:

For more information about SAIL, visit their website, on